1. WD My Passport not showing up on Mac. If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page) #1. Reconnect WD Passport to Mac #2. Change WD Passport drive letter #3. Remount WD Passport to.
2. Fusing modern anodized metal and textures, the My Passport™ Ultra for Mac portable drive matches your personal style and the latest Mac computers. Mac Ready My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. With WD Discovery™ software, you can also work across both Mac and PC.

The defect is probably in the WD My Passport Ultra controller. These all in one drive and controllers from WD, Seagate, etc. Are notorious for 'crapping out'. Often they have controllers that have the USB and SATA interfaces in one circuit board so if they die, both the drive and the circuit board, are useless. Equipped with USB-C technology, the My Passport Ultra for Mac portable drive offers an easy way to expand your storage. Learn more: https://www.wdc.com/produ. There's an important difference between these WD drives apart from formatting and colour, which theluggage alluded to - My Passport for Mac works with USB 2 and 3; My Passport Studio works with FireWire 800 and USB 2. So if you want to use USB 3 you need the silver Mac version.

Summary: WD My Passport for Mac is not showing up Mac? Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport for Mac.

Everything has flaws, even the WD My Passport for Mac drive that you used for years.

The WD Passport Ultra was plugged into my MacBook on battery. I was not actively reading or writing to the external hard drive, but it did have a list of directories open (no individual photo files, but just the directory names). The battery ran out. When I charged up my Mac again it says that the disk was not ejected properly. A: Answer Hi Tony, Please know My Passport Ultra for Mac store the backup in different folders for every computer. So, you can use one passport ultra for mac to backup multiple computer. But, we recommend you to contact apple support once because the macOS uses time machine to backup the data and it is an application from Apple.

It happens frequently that:

• WD My Passport won't show up when connecting to your Mac computer
• WD My Passport is greyed out in Disk Utility
• WD hard drive's light is on but not working after macOS Big Sur update
• My Passport WD external drive won't open the password application on M1 Mac
• Mac didn't unlock the My Passport WD drive but asking for WD Drive Unlock application
• My Passport WD becomes encrypted or unreadable on your Mac

Either way, your important data on this drive will become inaccessible and concerns you a lot.

If the WD My Passport is not showing up on Mac desktop, Finder or Disk Utility after connecting to your Mac, how to find it and make it work? If you can't see files from WD external hard drive on Mac, how to access data? You'll get answers here.

Troubleshoot WD My Passport not showing up on Mac issue

Usually, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems could make WD My Passport not showing up.

You can do the following basic checks before go further troubleshootings.

• Safely remove the WD My Passport and reconnect it to the USB port. Try quickly plug and slowly plug, which sometimes just works for no reason.
• Check whether the USB cable or USB port is bad by connecting other hard drives to this USB port or cable and see if that makes a difference.
• Reboot your Mac computer to see if your WD My Passport drive is not showing up in Disk Utility/Finder or not.
• Connect the WD My Passport to another Mac computer or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport undetectable.

How to fix WD My Passport not showing up on Mac issue?

If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac.

Solution 1: Check Finder Preferences

If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up.

In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop.

Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac show up in Finder or on the desktop.

• 1. Go to Finder > Preferences > General tab.
• 2. Tick the 'External disks' option to show the WD My Passport for Mac on the desktop.
• 3. Go to Sidebar tab, tick 'External disks' under 'Devices' to show your WD My Passport for Mac in Finder.

Solution 2: Check My Passport for Mac in Disk Utility

If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not.

When checking WD My Passport in Disk Utility, you could have two results:

1. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting.

2. Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all.

Here, we'll show you solutions to case 1.

Method 1: Mount WD My Passport for Mac in Disk Utility manually

Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility. In this situation, you can manually mount the hard drive.

• 1. Go to Applications > Utilities > Disk Utility.
• 2. Click 'Show All Devices' in View option at the left corner of Disk Utility.
• 3. Select your WD My Passport for Mac drive from the left sidebar and click the Mount button on the top of Disk Utility window.

Instead, you can also click on the mount icon beside the drive to mount it immediately.

Method 2: Repair WD My Passport for Mac drive with First Aid

If you can't mount the WD My Passport for Mac manually, there should be some file system problems in this drive.

But don't worry. There is a native repair tool called First Aid in your Mac computer's Disk Utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends, volume bit maps. You can follow the instructions to fix this problem.

• 1. Go to Disk Utility.
• 2. Select the WD My Passport for Mac.
• 3. Click First Aid on the top of the Disk Utility window.
• 4. Click Done when the reparation finishes.

Solution 3: Install the Latest WD Utilities

This has been discussed a lot that Western Digital hard drives not working after Big Sur update or when connecting to an Apple Silicon M1 MacBook Air.

Typically, you'll receive a similar message as follows and you can't open or unlock your WD drive (My Passport):

If you have used WD Utilities or have created a secure password to keep others from accessing the files on the drive, you have to password unlock the drive (unless you enable auto unlock for this computer) each time you:

1. Shut down or restart your Mac
2. You disconnect and reconnect the WD My Passport
3. Mac wakes up from sleep mode

And you have to unlock it with passwork though you have uninstalled the WD My Passport software from your Mac.

To fix that Western Digital My Passport hard drives not working or unlock (only if you know the right password) after Big Sur update, simply download, update, and install the latest WD Discovery Utilities for macOS 11 Big Sur.

2.2 definition of derivativeap calculus. If unfortunately,you can't remember the password, you can only reformat the WD drive (My Passport for Mac) to make it work again, at the expense of data loss.

Solution 4: Erase/Reformat My Passport for Mac

If First Aid was unable to repair the errors in the WD My Passport, meaning the disk file system has been damaged, which is quite common, then you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting.

The situation is, reformatting will assign a new file system but will erase all your data on this drive as well.

To avoid the loss of important data, please make sure you have a backup copy of data. Without a backup? It's not necessarily the end of the world. You can at first recover lost data from the WD My Passport for Mac with professional Mac data recovery software, like iBoysoft Data Recovery for Mac.

iBoysoft Data Recovery for Mac is free hard drive data recovery software for Mac that is able to recover deleted files on Mac, recover lost data from formatted, inaccessible, corrupted, unmountable, unreadable hard drives, USB flash drives, SD cards, memory cards, etc.

It's compatible with macOS Big Sur 11/Catalina 10.15/Mojave 10.14/High Sierra/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7, on both Intel- and M1-based Macs

1 Recover lost data from My Passport for Mac with iBoysoft Data Recovery for Mac

• 1. Download and install iBoysoft Data Recovery for Mac on Mac.
• 2. Launch iBoysoft Data Recovery for Mac.
• 3. Select My Passport for Mac and click 'Next' button to scan all data on this drive.
• 4. Preview the searching results, choose files you need, and click 'Recover' to get them back.

2 Reformat My Passport for Mac in Disk Utility

After recovering data from this drive, you can now courageously proceed to erase your WD My Passport for Mac drive with no fuss.

• 1. Go to Disk Utility.
• 2. Select the WD My Passport for Mac drive in the left sidebar.
• 3. Click Erase on the top of the Disk Utility window.
• 4. Complete the information for your drive (such as new format, partition scheme, and so on) and click Erase.

What to do if the WD My Passport drive is not recognized/detected?

If My Passport for Mac hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. Very probably, your My Passport for Mac may have some hardware problems. It's better to send it to a local reparation center.

Wd My Passport Ultra Mac

Understanding why My Passport drive not showing up on Mac

Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD My Passport for Mac not showing up or not working.

• Recent macOS update issue
• System failure
• Virus infection
• Motherboard issue
• WD My Passport drive damage or corruption

Bonus Maintenance Tips for WD My Passport drives for Mac

Apparently, most hard drive not showing up issues are caused by unsafe ejection and sudden power outrage. In order to maintain your WD My Passport for Mac in good condition, you should pay attention to:

• Make sure that your WD My Passport doesn't become physically damaged.
• Always safely and properly eject the WD My Passport for Mac drive after using it.
• Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject.
• Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life).

Summary: This article analyzes why the WD My Passport for Mac drive is not mounting/working on Mac and how to fix this issue. If you worry about losing data, you can recover data from the WD hard drive with iBoysoft Data Recovery for Mac at first.

This page will analyze why WD My Passport drive won't mount on Mac, and provides 7 possible solutions to this issue.

• 1. Show the mounted WD My Passport for Mac hard drive on Mac destop
• 2. Force Mount the WD Mac hard drive in Disk Utility
• 3. Run First Aid to fix WD My Passport for Mac not mounting error
• 4. Check the power supply of the WD My Passport for Mac drive
• 5. Check the USB cable
• 6. Check the USB port of your Mac
• 7. Check for driver update

What is meant by mounting a WD My Passport drive on Mac?

The WD My Passport for Mac hard drive is specially designed for Mac mini computers, iMacs, MacBook Pro and MacBook Air. You can access My passport for Mac drives only when macOS recognizes the format of the drive. This process is called mounting.

However, once your computer fails to recognize that format (also known as file system), the WD My Passport for Mac hard drive is not mounting on Mac computer.

Why is WD My Passport for Mac not mounting?

WD hard drives, including My Passport and Easystore, won't mount on Mac when the disk format is not recognized. Such error could be caused by virus infection, sudden power failure, sudden power outage, unwanted interruption during transferring data, etc. If the external hard drive won't mount, you can't open this WD My Passport for Mac drive and access your important files.

Here is one typical case from forums:

WD My Passport for Mac hard drive (2 TB) won't mount on my MacBook Air, grayed out in Disk Utility. I have 1 TB family photos on this hard drive, which are very precious for me. How to fix if WD My Passport for Mac not working on Mac? Any data recovery solution? Thanks a lot!

If you haven't got an effective workaround when WD My passport hard drive fails to mount in Finder or Disk Utility, this page will help. You'll know how to mount the Western Digital my passport drive on Mac again.

How to fix the unmounted WD My Passport hard drive on Mac?

The connected WD My Passport drive should be automatically mounted on the desktop, in Finder and Disk Utility. When it won't mount on Mac as you expect, you can try these methods.

1. Show the mounted WD My Passport for Mac hard drive on Mac destop

Sometimes, the My Passport drive is recognized and mounted by the Mac, and you just don't see it. You can go to Finder > Preferences and confirm if the 'External Disks' under 'Show these items on the desktop' is selected. This will ensure if the external drives connected to this Mac are allowed to show on the desktop.

But if your WD My Passport drive is not even showing up, it's reasonable that you can't see it mounting on Mac. Then, you shoud check the connections and some hardware issues.

2. Force Mount the WD Mac hard drive in Disk Utility

You can go to Utility and see if this hard drive appears in the left sidebar. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the 'Mount' button to force mount the hard drive. However, if this external hard drive is corrupted, the 'Mount' button will not be available and you need to try the next solution.

But sometimes, you can't mount a hard drive on Mac because of internal disk errors like file system corruption, partition table lost, the directory is corrupted, etc. You WD My Passport for Mac drive won't be recognized by your Mac in these cases. Fortunately, you can fix the hard drive not mounting issue with the native disk repair tool, First Aid.

3. Run First Aid to fix WD My Passport for Mac not mounting error

First Aid is a Mac built-in tool to verify and check minor problems of a hard disk. Whenever you can't mount a WD hard drive or My Passport for Mac is not working, First Aid should be a good disk repair tool.

• Step 1: Go to /Applications/Utilities/Disk Utility/, then click Continue.
• Step 2: In the sidebar, select the unmounted WD My Passport for Mac hard drive.
• Step 3: Click the 'First Aid' button.
• Step 4: Click Run.

If Disk Utility reports that the WD My Passport for Mac hard drive appears to be OK or has been repaired, you're done. Otherwise, this WD My Passport drive has been corrupted. You have to retrieve your data from this corrupted hard drive as soon as possible.

When those methods didn't make any difference and the WD My passport for Mac hard drive is not mounting still, you need to check some hardware issues that get involved in the disk connection.

Let's start with some basics factors.

4. Check the power supply of the WD My Passport for Mac drive

It's well known that insufficient or no power supply in USB ports could also lead to hard drive not mounting issue. Therefore, you should make sure the WD My Passport for Mac hard drive is getting the appropriate power. If the drive came with a Y-cable, use both USB connectors. Moreover, do not connect the drive through a USB hub, connect it directly to the Mac. Make sure the power adapter is connected directly to a wall outlet, not to an extension cord.

Wd My Passport Ultra Mac And Pc

5. Check the USB cable

Wd My Passport Ultra Mac Driver

When external hard drive is not showing up on Mac, ensure the cable is properly connected to both the drive and computer. Then try connecting your WD My Passport for Mac hard drive with a new USB cable if you can fetch another one.

6. Check the USB port of your Mac

If the problem still continues, try using a different USB port. Perhaps your Mac has two USB port - the back and front ones. Assuming the My passport driveis plugged in the front USB port, try to insert the drive to the back USB port.

7. Check for driver update

If the hardware seems to be OK, let's check the software that related to this disk problem. The My passport disk driver, a software component, bridges the operating system and the drive to communicate with each other. But the files of My passport driver could be deleted, outdated, or corrupted for virus invasion or misoperation.

So, when the WD My Passport drive is not working or the external hard drive won't mount on Mac, check the disk driver.

• Step 1: Click the Apple icon and select 'App Store…'
• Step 2: Click Update (NOT UPGRADE!) to install a specific update or Update All to install all available updates.

Sometimes, WD My Passport for Mac driver, software, and WD disk tool are needed, especially when you want to open a WD My Passport for Mac drive that is locked. You can go to WD official website and download software for WD My Passport troubleshooting and for WD My Passport driver update.

How to fix WD My Passport for Mac hard drive not mounting error without losing data?

Western Digital My Passport Ultra Mac

However, if WD My Passport for Mac hard drive still won't mount on Mac, the last solutions is to reformat the hard drive. But reformatting will delete all data stored on the hard drive, and most of the time, many important files are stored on the WD My Passport for Mac hard drive.

If you haven't backed up important files, how can you recover files from the WD My Passport drive? It's high time to recover lost data from the unmounted hard drive first.

Step 1: Recover lost data from unmountable hard drive with iBoysoft Data Recovery for Mac

As for Mac data recovery, iBoysoft Data Recovery for Mac is highly recommended as it's a free Mac data recovery software. It can easily retrieve files from WD Passport drives. This software can recover lost data from corrupted hard drive, unreadable hard drives, formatted hard drives, unrecognized hard drives, unmountable hard drives, inaccessible hard drives, and recover lost data from uninitialized hard drive.

You can use this hard drive data recovery software on macOS Big Sur 11/Catalina 10.15/Mojave 10.14/High Sierra 10.13/10.12 Sierra and Mac OS X 10.11/10.10/10.9/10.8/10.7.

• 1. Free download and install iBoysoft Data Recovery for Mac.
• 2. Launch iBoysoft Data Recovery for Mac and select the unmounted WD My Passport for Mac hard drive.
• 3. Click 'Scan' to search for all lost files on this drive.
• 4. Preview the listed scanning results, choose files we want, and click 'Recover' button to get them back.

Hopefully, you'll get all your files off after the WD My Passport is not working nor mounting.

Step 2: Fix WD My Passport for Mac drive not mounting error by reformatting

After getting lost files back, you can fix WD My Passport for Mac hard drive not mounting error by reformatting without worrying about losing data. This will reset the WD My Passport hard drive.

• Guide to reformat WD My Passport for Mac external hard drive

Conclusion

WD My passport for Mac hard drives always offer quick and easy way to expand the storage space of your computer. It has amazing features like cloud storage, password protection with hard drive encryption, and compatiblity with Apple's Time Machine backup software, so that you can store a massive amount of photos, videos, music and documents.

But the WD My Passport for Mac drive not mounting issue will call a halt on all these good things. You need to repair the WD My Passport for Mac that is not working or corrupted first, and recover data with the assistance of iBoysoft Data Recovery for Mac.

For any questions or suggestions, please email us below.

Buy WD 4TB My Passport for Mac USB 3.0 External Hard Drive featuring 4TB Storage Capacity, USB 3.0 Type-A & Type-C, Data Transfer Rates of up to 5 Gb/s, 256-Bit AES Encryption, Bus Powered - No External Power Required, Preformatted HFS+ for Mac, Windows Compatible with Reformatting. Turn on Your Mac and Log In. Plug in your WD My Passport’s USB cable into its Micro USB B.

Easiest Way to Fix WD Passport Not Showing Error

1. 1. In Control Panel, go to Devices and Printers. You can see your passport drive visible there.
2. 2. Open its properties and then open drivers, simply uninstall it.
3. 3. Unplug your passport drive.
4. 4. Restart your computer and insert/plugin your passport again into PC.

Follow to learn how to make your WD Passport external hard drive detected again:

• Included WD Discovery software lets you connect to popular social media and cloud storage services like Facebook, Instagram, Dropbox and Google Drive so you can import your photos, videos and docs to the My Passport for Mac drive to help preserve your online life. WD Discovery can also manage your drive through WD Drive Utilities.
• The My Passport for Mac drive works with Apple Time Machine, and included WD Security software helps protect your data. More Space For Itunes And Photos SSD-based Mac computers are great, but sometimes you need more space for.

How Do I Fix My WD Passport Ultra Not Showing Up on My Computer

'I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.
The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. Is there a possible way that can help me to repair the not detectable WD drive to work again?'

If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.

On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials.

Why Is My WD Passport Not Showing UP

There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error:

1. 1. A faulty USB port/cable, or a damaged USB hub on PC
2. 2. No drive letter is assigned to WD Passport drive
3. 3. Corrupted file system or bad sectors makes WD drive unreadable
4. 4. WD drive driver is out of date
5. 5. Universal USB controllers drivers are outdated

So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Check the fixes and follow tutorials below to get rid of this issue immediately.

5 Fixes to Remove WD Not Showing Up/Not Detected Error:

Quick Fix. Try a Different USB Cable/Port or PC

When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.

Step 1. Switch a USB port/cable and replug it to your computer.

If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem exists on the USB cable.

How To Install Wd Passport

Step 2. Reconnect the WD drive via a new USB hub or to a new computer.

• If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up.
• If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive.

You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again.

Method 1. Change WD Drive Letter to Make WD Passport Drive Detectable

When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC:

Step 1. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management.

Step 2. Right-click on WD drive which fails to show up and choose 'Change Drive Letter and Paths..'.

Step 3. Click 'Add' and choose the drive letter beside Assign the following drive letter > Click 'OK'.

If WD drive has already assigned with a letter, click 'Change' to choose another letter for it.

Step 4. Then restart PC and you can check out whether the problem still exists or not.

Method 2. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up

If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Your computer may not even able to detect it from File Explorer.

EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. Download it, you can easily make your WD external hard drive show up on the computer again.

Follow to see how to fix corrupted system files and bad sectors on WD device:

Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.

Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.

Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.

Method 3. Update Device Driver to Make WD Drive Work, Detected

When the WD Passport drive is not working, it's highly possible that the device driver is not updated. So the best way is to update its driver via the following two paths:

Manually Download and Install WD Device Driver:

Step 1. Right-click on the Windows icon at the left corner and select Device Manager.

Step 2. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device.

Step 3. Right-click on Unknown device > select Properties.

Step 4. Go to Details tab > Set Property to be Hardware Ids.

Step 5. Right-click the top Value and click Copy.

Step 6. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC.

Step 7. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive.

Update WD Device Driver from Device Manager:

Step 1. Right-click on the Windows icon and select Device Manager.

Step 2. Expand Device Manager and right-click the WD My Passport Ultra drive.

Step 3. Select 'Update driver'.

Step 4. Select 'Search automatically for updated driver software', wait for the process to complete.

Method 4. Uninstall/Reinstall USB Controllers on WD My Passport Drive

When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. So the last efficient way that you can try is to uninstall and reinstall USB controllers:

Step 1. Right-click on the Windows icon and select 'Device Manager'.

Step 2. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select 'Uninstall device'.

Repeat to uninstall each USB controller one by one.

Step 3. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive.

After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.

Extra Important Tips

If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Please do these tips first:

1. 1. Copy and backup important data from your WD hard drive to another storage device.
2. 2. Format WD hard drive or external hard drive to NTFS for saving data again.

If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. Please try these tips for a guide:

1. 1. Search and find some manual guide online to check the physical error on your WD hard drive.
2. 2. Or you can take your WD drive to a local hard drive repair center for professional help. (If you are not professional, please try this tip.)

Conclusion

On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again.

If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC.

Can't See My Passport On Mac

People Also Ask

For further issues related to the WD passport, check the questions and answers below. You'll get a satisfying answer:

1. WD My Passport not showing up on Mac

If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page)

1. #1. Reconnect WD Passport to Mac
2. #2. Change WD Passport drive letter
3. #3. Remount WD Passport to Mac
4. #4. Update WD Passport drive driver
5. #5. Format WD My Passport on Mac

2. How to use WD Passport on Windows 10?

For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive.

Wd My Passport Drive For Mac

For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. If you need more space, delete some useless files on it to free up space.

How To Use My Passport Wd

3. Why is my external hard drive not showing up?

Accordingly, there are many reasons that may cause your external hard drive not showing up. Here is a list of major reasons:

• The external hard drive is not connected to the PC correctly
• Faulty USB cable or USB hub
• External hard drive is not initialized
• External hard drive is doesn't contain a volume
• External hard drive has no drive letter
• External hard drive contains file system error, bad sectors, or virus

For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.

Install Wd My Passport Driver

My Passport Ultra Not Showing Up Mac

Fixed: Western Digital My Passport Go Keeps Disconnecting

Wd Drive My Passport For Macbook Pro

Wd My Passport Ultra Not Showing Up Mac

• If your Western Digital My Passport Go setup keeps disconnecting, then first, check if the USB cable is connected properly.
• Make sure that you are using the USB cable provided with your passport package.
• Try to run a test using DLG. If the above troubleshooting method does not fix the issue, then follow the instructions given below.
• Navigate to your system Control panel section.
• Click the Change button and choose the Small option.
• Now, all the icons will be displayed on the screen.
• Click Power Options Change Plan Settings Change advanced power settings.
• Locate the USB Settings option and select it.
• Click the plus icon beside the USB Settings option.
• Now the USB Selective Suspend Settings option will be displayed, select it.
• Under the USB Selective Suspend Settings section, you can find two options; On battery and Plugged in.
• Make sure that both of the options are disabled.
• If not, disable it, and click the Apply button followed by OK.
• If the issue persists, then contact the technical expert's team.